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Compassionate Support for Parents of Anxious and Nervous Dogs in Hampshire
Privacy Policy of Dishy’s K9 Care and Support & Bloom Club
Who we are
This website and services are operated by Dishy’s K9 Care (“we”, “us”, “our”). We provide dog training, anxious dog parent coaching, online group sessions, membership-based support for dog guardians and licensed dog boarding.
What information we collect
We may collect and store:
- Your name
- Email address
- Phone number (if provided)
- Information about your dog(s)
- Details you share in coaching sessions or forms
- Payment information (processed securely via third-party providers such as Stripe)
- Messages sent via email, Facebook group, or online platforms (e.g. Microsoft Teams)
How we use your information
We use your information to:
- Provide dog training and behaviour support
- Deliver online sessions and membership content
- Communicate with you about your booking or membership
- Provide customer support
- Improve our services
- Process payments and manage accounts
- Send updates or relevant information (you can opt out anytime)
Legal basis for processing
We process your data under:
- Contract (to deliver services you purchase or join)
- Consent (for marketing or optional communications)
- Legitimate interest (to run and improve our business)
How your data is stored
Your data is stored securely using trusted platforms such as:
- GoDaddy (website hosting)
- Stripe (payments)
- Microsoft Teams (online sessions)
- Facebook (community group)
We take reasonable steps to protect your information.
Sharing your information
We do not sell your data. We only share it with essential service providers needed to run our business (e.g. payment processors or communication tools).
Your rights
You have the right to:
- Access your data
- Request corrections
- Request deletion of your data
- Withdraw consent at any time
- Lodge a complaint with the ICO (UK Information Commissioner’s Office)
Cookies
This website may use cookies to improve user experience and track basic website performance. You can disable cookies in your browser settings.
Contact
If you have questions about your data, contact:
Dishy’s K9 Care
Email: admin@dishysk9s.co.uk
Last updated - May 2026